Return & Refund Policy
At homeva.shop, customer satisfaction is important to us. If you are not fully satisfied with your purchase, we are here to assist you.
Eligibility for Returns
Returns are accepted within 7 days of delivery if the following conditions are met:
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The product is unused and in original condition
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The product is returned in its original packaging
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All tags, labels, and accessories are intact
If the product does not meet these conditions, the return request may not be approved.
Non-Eligible Returns
The following items are not eligible for return:
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Products that are used, damaged, or altered by the customer
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Clearance or sale items
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Damage caused after delivery due to improper handling or misuse
Return Process
To initiate a return, please follow these steps:
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Contact our support team with your order number and reason for return.
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Provide photos of the product if required for verification.
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Once the return is approved, we will provide instructions for returning the product.
Refund Timeline
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Refunds will be processed after the returned product is received and inspected.
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The refund process typically takes 5–7 business days.
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Refunds will be issued using the original payment method used for the purchase.
Depending on your payment provider, it may take additional time for the refund to reflect in your account.
Shipping Charges
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Shipping charges are non-refundable.
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If the return is due to an error from our side (wrong or defective product), the shipping charges will be covered by homeva.shop.
Contact Information
If you have any questions regarding returns or refunds, please contact us:
Tread Name: homeva.shop
Name: Ram Singh
Email: Delvadear@gmail.com
Address: VIVIPUR, Patti, Patti, Pratapgarh, Uttar Pradesh, 230135
Mobile : 9076649207