Privacy policy

Privacy Policy

homeva.shop operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience  homeva.shop is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person.

Personal information does not include information that is collected anonymously or has been de-identified.

Depending on how you interact with the Services, we may collect the following categories of personal information:

Financial Information

  • Credit card or debit card details

  • Payment confirmation

  • Transaction details

  • Payment method information

Account Information

  • Username

  • Password

  • Account preferences and settings

Transaction Information

  • Products you view

  • Items added to cart or wishlist

  • Purchases, returns, exchanges, or cancellations

  • Order history

Communication Information

Information you provide when contacting customer support.

Device Information

  • IP address

  • Browser type

  • Device information

  • Network connection details

Usage Information

Information about how you interact with the Services, including pages visited and activity on the website.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, when you:

  • Create an account

  • Place an order

  • Contact customer support

  • Subscribe to updates

Automatically through the Services, including:

  • Cookies

  • Tracking technologies

  • Device and browser data

From service providers, including payment gateways, shipping partners, and analytics providers.

From partners or third parties, when permitted by applicable laws.

How We Use Your Personal Information

We may use your personal information for the following purposes:

Provide and Improve Services

To process payments, fulfill orders, manage accounts, ship products, handle returns, and improve your shopping experience.

Marketing and Advertising

To send promotional emails, offers, product recommendations, and advertisements based on your activity on the website.

Security and Fraud Prevention

To detect fraudulent transactions, protect customer accounts, and ensure secure payments.

Communication

To respond to inquiries, provide customer support, and send order updates or important service notifications.

Legal Compliance

To comply with applicable laws, enforce policies, and respond to legal requests.

How We Disclose Personal Information

We may share personal information with third parties in the following situations:

  • With Shopify, which powers our store and processes data required to operate our services.

  • With payment gateways, shipping partners, and technology providers that help operate our store.

  • With marketing and advertising partners for promotional purposes.

  • With legal authorities when required to comply with law or protect rights.

  • In connection with a business transaction such as a merger, acquisition, or asset sale.

We do not sell your personal information to third parties.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes certain personal information to provide and improve the Services.

Information submitted to our store may be shared with Shopify and third-party service providers located in different countries in order to operate and improve the Services.

You can learn more about how Shopify processes personal information by visiting:

https://privacy.shopify.com/en

Third-Party Websites and Links

Our Services may include links to third-party websites. We are not responsible for the privacy practices or security of these websites. We encourage you to review their privacy policies before sharing personal information.

Children's Data

Our Services are not intended for children under the age of 16. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will delete it promptly.

Security and Retention of Your Information

We implement reasonable security measures to protect your personal information.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

  • Maintain your account

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Right to Access your personal data

  • Right to Delete personal information

  • Right to Correct inaccurate information

  • Right to Data Portability

You may also unsubscribe from marketing emails at any time using the unsubscribe link in our emails.

Complaints

If you have concerns regarding how we process your personal information, please contact us using the details below. We will review and respond to your request in accordance with applicable laws.

International Transfers

Your personal information may be transferred and processed in countries outside your country of residence.

When such transfers occur, we ensure appropriate safeguards are in place as required by applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business practices.

Any updates will be posted on this page along with the revised Last Updated date.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Tread Name: homeva.shop

Name: Ram Singh

Email: Delvadear@gmail.com

Address: VIVIPUR, Patti, Patti, Pratapgarh, Uttar Pradesh, 230135

Mobile : 9076649207